Dan W. • 2 years ago
"Doug, I wanted to thank you again for making the process of picking carpet for our new home so easy. When the time comes to put new carpet in the guest bedroom, we will definitely be calling you again! I also wanted to thank you for how much I appreciate you recommending Scott Wynn to cut off the doors and graciously paying half of the repair. It's refreshing to have such customer service at a time when we don't often see it anymore. Also, Scott did a wonderful job and even took care of a few other things while at the house free of charge. We'll be needing a good handyman for several other projects and again, I'm glad you recommended him."
Eric, Jill, Jay and Abby • 2 years ago
"From the minute Doug walked in our front door to the minute the job was complete, customer service was the Number One priority for Carpet World. Doug understood our needs, wants & budget and was willing to meet with us as many times as necessary, to deliver quality results. He understood our hectic schedule & the limited amount of time that we had to meet with him during the day, often times he met with us at night and on weekends if needed. We had multiple rooms to carpet, in various parts of the house; we were unsure of the colors, pattern & quality, it was overwhelming. Doug worked with us on ordering samples and provided various estimates to ensure that the end product was exactly what we desired. We have recommended Carpet World to many of our friends and they too are very happy with the results!"
John • 2 years ago
"Doug, we wanted to pass you along a note about the crew you had over here today. Not only did they do the whole job in one day which was amazing. They worked well together, the quality of their work was excellent, they were clean and very thorough. One of the better experiences I have had with a contractor for sure. Many thanks."
Kristi D • 2 years ago
"Doug--thanks so much for a wonderful job! It was a pleasure doing business with you. From start to finish, you, the company owner, were available to answer any questions. I really liked that you came to do the actual measure and gave us a price while you were still here. You coming to me was such a time saver. I did not have to mess with a huge store and people trying to sell me something they know nothing about. Your crew was professional and did a great job on the install. I felt comfortable enough to leave them here while I was away. After the install, your follow up phone call was just the extra touch. I felt you really cared about the work that was done. Thank you for a professional job and the best customer service ever!"